What People Say About Us 

...smooth, efficient and all managed with a smile. nfpSynergy played an essential and reliable role in our extensive research programme.
Amanda Chambers, Wildfowl & Wetlands Trust (WWT)

We've had an enormous amount of use from this research [Brand Attributes Monitor].
Julius Wolff-Ingham, The Salvation Army

nfpSynergy helped us to compile and correlate the largest donor survey Guide Dogs has ever done.  They have been very professional and helpful, and their expertise in the Charity sector is invaluable.
Wendy Moulton, The Guide Dogs

The report is going to prove invaluable [Fundraising Benchmarking report].  Please pass on my thanks to everyone at nfpSynergy for all the sterling work they do - your support and insights are invaluable.
Fiona Parky, BTCV

'nfpSynergy give us an opportunity to look at more interesting ways of doing things, or to do things that a charity can’t do on their own.'
Save the Children

The reports are thought-provoking, and really, really interesting.  I look forward to them very much.
Trevor Bates, The National Trust

Their service is marvellous, really very conscientious and very accommodating of our needs.
Andrew Cook, WaterAid

The research reports are great for supporting ideas and adding external validation to our ongoing internal work.
Tony Samuel, The Blue Cross

I use it [Charities Awareness Monitor] more or less on a weekly basis for discussion and Brand Attributes every week for something or other.
nfpSynergy have assessed exactly what we want to know and we are never disappointed.
Julius Wolff-Ingham, Salvation Army

A pleasure working with you.  Your guidance, counsel and hard work have helped us deliver a challenging but seminal project for Leonard Cheshire on very short timescales.  You have helped us move the organisation forward immensely. Thank you.
Peggy Walters, Leonard Cheshire

A first rate resource for nonprofits [The Jeweller's Story] - particularly when read with your original 'Polishing the Diamond' report. Case studies that put the theory into practice are often of the most interest to practitioners and I'm not aware of anyone (anywhere!) assembling high quality material on this subject.  Am very jealous!
Adrian Sargeant, University of the West of England

A friend has just passed me a copy of Branding: the jeweller's story which I think is very illuminating...
Elsa Dicks, Quakers

Congratulations to all concerned in the Innovations project [Innovation Rules! report] - it's a fantastically accurate picture of my experience in running a non-profit in Melbourne for the past five years.
Helen Praeger, Australia

Comments about us in Charity Lovers Survey - most favourite report chosen and reasons why:

Business with charities: The public’s perception of fundraising promotions for charities by companies – August 2002

'Because it was practical; very useful in terms of what we communicate to donors/prospects.'

'Finding additional ways to overcome initial objections some audiences may have to being asked for money.'

'Very useful insights and challenges in how charities are perceived and the risks to that positioning going forward.'

'Proves what I thought and what I had anecdotal experience of.'

Five key trends and their impact on the voluntary sector – May 2003

'Provided me with the research I needed for the creation of a strategy.'

'Very interesting facts, figures and stats that I could quote on various articles that I produce for my own department.'

'A brilliant paper that highlighted some of the wider environmental issues that charities should be considering. It made those issues meaningful, which is really important, particularly when many people are not used to using market research. Charities need to develop more of an external focus and this type of paper helps enormously.'

'Very very thought-provoking and contains info, insight and perspective that just hadn't occurred to me and yet very useful to me.'

Innovation Rules!  A roadmap to creativity and innovation for not-for-profit organisations - September 2004

'Such a thorough examination of different options, a good blueprint.'

'Particularly relevant to concerns of our sector at present and the need to change.'

'It's what my organisation needs to do in order to move forward!  We have to think differently and we have to stand out from a crowded market place!'

'Practical advice that could be adapted to most situations.'

'It appealed to my creative instincts and offered tangible ideas to progress.'

'Found it really refreshing and it was what it said on the tin! Gave me lots of ideas and food for thought. We are going through a change process in work and I was able to use it as concrete material to support what I was saying.'

Paid or unpaid? or how the public is more likely to think that trustees are paid than fundraisers – March 2004

'Great literature.'

'Thoughtful and thought-provoking.'

Payroll Giving: Big Opportunities / Big Obstacles – December 2002

'Because I have a great interest in Payroll Giving as I think it is one of the most underused and undervalued form of individual giving in the UK.'

Polishing the diamond – October 2002

'Really practical - genuinely useful.'

'I'm a designer and thought it had interesting things to say about brand/image.'

'Borrows the tools of the commercial marketing sector and applies them intelligently, but not slavishly, to the voluntary sector.'

'It scratched right where we were itching at the time. Very useful to quote to demonstrate that I was not completely off the wall.'

'Absolute bible since start-up.'

'The best discussion of branding for charities I've ever seen.'

'The common sense it contains - and discovering that common sense is not that common within the sector at times!'

'Most comprehensive and RELEVANT branding document for charities that I have read.  (And I have read an awful lot...)'

Share giving – sheer indifference – March 2004

'It is a form of fundraising, which has not taken off and this report tells you how to do it.'

'It gave me information I didn't know.'

The Future of Homelessness? – September 2002

'Imaginative, new approach, refreshing.'

The power of dreams, the burden of leadership: Report on the Britain’s Most admired Charity Survey – October 2003

'It was an eye-opener!'

Touch and Go: The internet, digital TV and mobile telephony as tools for maximising the impact of charities.  July 2004

'Quickly got me up to speed on things I was starting to feel left behind on - and in a way I could explain it to others!'

'Informative and thought-provoking, with links to follow up.'

Trusted but misunderstood – November 2002

'Key issues in Charity Fundraising.'

'Virtual Promise - From Rhetoric to Reality' - A report on charities’ use of the internet between 2000-2004

'One of few reports of websites and charities in the UK.'

'I am interested in that area and a lot of what was in the report seemed to make sense. It was down to earth and was presenting the information as it is rather than going to extremes.'

'Insight backed with real evidence from the sector over a significant time period - in an emerging technology, where my knowledge is limited.'

You can take a Gift Aid Horse to Water - February 2004

'Rightly takes the sector to account on its complacency.'

'Difficult decision - just proved to be most useful in terms of helping us generate ideas to promote Gift Aid.'

'Because it was the most up to date relevant article I'd read on Gift Aid, when I was conducting a project about it.'