What people say about us

Some feedback on our work from our clients.

"Greatly enjoyed working with NFP - great understanding of us and what we are trying to do. Was extremely impressed with the interview style."
Barbara Cormie, Macmillan Cancer Support

"nfpSynergy showed great understanding of and empathy with our client group - young children with life-limiting conditions - which I'm sure meant they gave better quality responses."
Sally Otter, Muscular Dystrophy Campaign, Improving Services for Children website development project

"I was incredibly impressed with the team in terms of their professionalism, skills and the quality of the final report they produced."
Sarah McCoy, Youthnet

"[the nfpSynergy] team bent over backwards to accommodate a complex project with tight deadlines. The research itself was excellent: recruitment spot on, constant communication throughout the project and a considered and directional debrief at the end."
Macmillan Cancer Support, Creative Development Research project

"What made this project good for us was:-
-Level of interest right from the start (other companies didn't respond or return phone calls!)
-Practical suggestions about how to address time and budget constraints."
Trafford Housing Trust, Stakeholder Audit project

"nfpSynergy helped us to compile and correlate the largest donor survey Guide Dogs has ever done.  They have been very professional and helpful, and their expertise in the Charity sector is invaluable."
Wendy Moulton, The Guide Dogs

"The report is going to prove invaluable [Fundraising Benchmarking report].  Please pass on my thanks to everyone at nfpSynergy for all the sterling work they do - your support and insights are invaluable."
Fiona Parky, BTCV

"nfpSynergy give us an opportunity to look at more interesting ways of doing things, and to do things that a charity can’t do on their own."
Save the Children

"The reports are thought-provoking, and really, really interesting.  I look forward to them very much."
Trevor Bates, The National Trust

"Their service is marvellous, really very conscientious and very accommodating of our needs."
Andrew Cook, WaterAid

"I use it [Charity Awareness Monitor ] more or less on a weekly basis for discussion and Brand Attributes every week for something or other.
nfpSynergy have assessed exactly what we want to know and we are never disappointed."
Julius Wolff-Ingham, Salvation Army

What people say about our free reports

'nfpSynergy reports are concise, real, and extremely valuable.'

Gerry Dobbin, The Samaritans

'I thought that after 18 years working in FMCG I had a good understanding of branding. I knew that pet ownership was an emotional territory but nothing prepared me for the passion and emotion surrounding branding in the charity sector (on ‘A strong charity brand comes from strong beliefs and values’)'

Helen Nott, The Woodland Trust

'Love the pub facts idea! Better way of describing the nuggets of info you have to have at your fingertips than 'elevator pitch' or 'case for support'. If you can't convince your mates down the pub, then who can you convince to donate to your charity? (on ‘Getting the Message across’)'

Kate Eddy, YWCA England & Wales

'A lot of the nfySynergy reports break through the business jargon that comes with the job and reminds us that it's still about the donor. It has to be a combination of business expertise and good old-fashioned empathy - who are our donors and what do they want?'

Alison McCants, Sue Ryder Care

'For me, this was the first report that really delved into the ACTUAL facts and stats of online fundraising. No fluff, just good, solid information. (on ‘Passion, persistence, and partnership: the secrets of earning more online’)'

Alexandra Bono, Rapidata Services

'By unlocking some of the secrets of what makes young people tick NFP Synergy helped me devise new strategies for engaging them in volunteering and fundraising - such valuable stuff! (on ‘Typical Young People’)'

Sophie Randles, Leonard Cheshire Disability

'Accessible, forward-thinking reports that offer new insights and are very interesting to read. Also very useful when selling ideas to charity decision makers.'

Kati Herranen, FPA

'Because it crystallized what I was already feeling, but couldn't distill into a workable solution. I have recommended it to many other volunteer managers as a starting point to help them think about the way they involve people in their work/organisation from small community group to large national. The ideas work for all sorts. (on ‘The 21st Century Volunteer’)'

Karen Lifford, The Woodland Trust

'The reports are always cogent, clear and well set out - just how the whole charitable sector should be too!'

Richard Norton. ChildAid to Russia and the Republics

'A first rate resource for nonprofits [Branding: The Jeweller's Story] - particularly when read with your original 'Polishing the Diamond' report. Case studies that put the theory into practice are often of the most interest to practitioners and I'm not aware of anyone (anywhere!) assembling high quality material on this subject.  Am very jealous!'

Adrian Sargeant, Indiana University